Are you interested in working for us!  Join our team at Customized Guard Services & Systems (CGSS) and advance your career with a fast-growing, privately-owned & operated company.  Our hiring team will invest all of the necessary time and resources to ensure a perfect job placement is identified for you.  Our commitment is our employees, and our entire business infrastructure is built for your career advancement and success.  We are looking forward you to meet you and hope to welcome you to our “Customized” family in the very near future!  

The Booth Specialist is responsible for ensuring the safety and security of residents, guests, and property at The Century Plaza. This role requires a professional and courteous demeanor, excellent observational skills, and the ability to respond effectively to various security situations.

Key Responsibilities:

Access Control:

1. Monitor and control access to the building from the security booth.
2. Verify the identity of residents, visitors, and delivery personnel.
3. Maintain a log of all visitors, contractors, and service providers entering the premises.

Surveillance:

1. Monitor CCTV cameras and alarm systems for any unusual activity.
2. Conduct regular perimeter checks and report any suspicious behavior or security breaches.
3. Ensure all security equipment is functioning properly and report any malfunctions.

Emergency Response:

1. Respond promptly to alarms and emergencies, including fire, medical, and security incidents.
2. Coordinate with local law enforcement, fire departments, and emergency medical services when necessary.
3. Assist in evacuations and provide clear instructions to residents during emergencies.

Customer Service:

1. Greet residents and visitors with a friendly and professional attitude.
2. Provide information and assistance as needed.
3. Handle resident complaints and concerns related to security in a courteous manner.

Reporting:

1. Maintain accurate and detailed records of daily activities, incidents, and maintenance issues.
2. Prepare and submit incident reports to the Security Supervisor or Building Manager.
3. Participate in regular security meetings and provide input on security improvements.

Patrol Duties:

1. Conduct periodic foot patrols of the building's interior and exterior.
2. Check all entry points, parking areas, and common spaces to ensure they are secure.
3. Report any maintenance issues such as broken locks, lighting problems, or hazards.

Qualifications:

Certifications:

• Security Guard license/certification as required by local law.
• First aid and CPR certification preferred.

Education and Experience:

• Previous experience in security, law enforcement, or a related field preferred.

Skills and Abilities:

• Strong observational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and handle stressful situations effectively.
• Basic computer skills for operating surveillance equipment and writing reports.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Physical ability to respond to emergencies quickly, including running and lifting.