For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve. 

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day. 

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference. 

Job Overview: 

Prosegur Security is looking for Full-Time SOC Operators in the Alpharetta area with a strong work ethic and quality customer service skills. This is a critical position meant to safeguard our clients and what they value the most. 

Job Responsibilities and Duties: 

• Track employee time and attendance. 
• Monitor alarms and electronic security systems. 
• Track the progress of security patrols. 
• Receive calls from interior guard posts. 
• Respond to client requests. 
• Facilitate incident response efforts. 
• Initiate notification and escalation procedures 
• Document significant incidents. 
• Perform primary analysis of operational procedures. 
• Provide assistance to customers, employees, and visitors in a courteous and professional manner. 

Qualifications: 

• Must have a valid Security Guard License  
• High school diploma or GED equivalent 
• Must have 1 year of experience as a security officer.
• Minimum 1 year of customer service experience required. 
• Minimum 1 year of dispatch/SOC experience required. 
• Must have reliable transportation. 
• Must have good communications skills. 
• Ability to think clearly during crisis or high stress periods. 
• Must be reliable, have a positive attitude, and uphold ethical behavior. 

EEO Statement: 

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

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