For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.
Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.
At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.
Job Overview
Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate
campus in Fremont, CA. This dual-function role splits time between active physical foot
patrols and managing the campus Control Desk—monitoring CCTV, managing automated
alarms, handling post dispatching, and controlling access systems.
Key Responsibilities & Operational Duties:
• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to
alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management: Process access permissions, manage badge
activity, and process electronic access requests.
• Dispatch & Communications: Answer incoming calls from interior guard posts,
site employees, and clients; dispatch patrol officers and field personnel
accordingly.
• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across
campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting: Initiate formal emergency escalation procedures,
notify site leadership during critical events, and generate detailed electronic
incident reports.
• Customer Service: Maintain a professional, approachable demeanor while
enforcing site security rules and assisting visitors and staff
At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.
Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.