For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve. 

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day. 

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference. 

The Security Shift Lead is the on-site shift lead responsible for day-to-day security operations, officer performance, and client satisfaction at the Site. This role ensures compliance with post orders, regulatory requirements, and company policies while maintaining a visible, professional presence and a safe environment for employees, visitors, and assets. 

Job Duties & Responsibilities: 

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response
• Maintain accurate logs, incident/accident reports, and pass-downs; submit timely daily activity reports (DARs)
• Conduct routine post inspections and quality checks; correct deficiencies immediately and escalate issues as needed
• Manage badge issuance, turn-ins, and audit trails in accordance with client standards
• Frequent client interfacing on site needs/operations 
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation)
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards
• Support recruiting/onboarding, help interview candidates, participate in site-specific training, and verify certifications
• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, and special events. 
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations. 
• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules). 
• Enforce uniform and appearance standards; maintain equipment readiness (radios, body cams, flashlights, AEDs). 
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather). 
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed. 
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback. 
• Track training, licenses, and certifications; ensure all officers remain fully compliant and job-ready. 
• Control site inventory (badges, keys, forms, PPE); submit purchase/repair requests per approval matrix. 
• Contribute to continuous improvement initiatives and cost-effective scheduling

Qualifications

• Security experience: 3–5 years of security experience, including 2+ years in a supervisory role.
• Leadership experience (Lead positions only): 1+ year of experience in a comparable work environment.
• Direct customer-facing experience: 1+ year of experience providing professional customer service in a security or related environment.
• Relevant computer experience: 1+ year using workplace technology and common computer applications, including:
• • Email communication
  • Visitor management systems
  • Access control systems
  • CCTV/VMS platforms
  • Data entry and general computer applications
  • Microsoft 365, including Word, Excel, and Outlook

Pay Rate: $23.88

Position Title: Shift Lead

Working Schedule: Wednesday–Saturday, 2:45pm–11:15pm

• Days Off: Sunday-Tuesday

1. Full Benefits + 401k
2. Weekly pay