For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve. 

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day. 

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference. 

Position: SOC / Patrol Officer

Pay Rate: $20 - $22

Schedule: Full-Time

Duties and Responsibilities (include but are not limited to)

• Maintain a safe and secure environment for employees, contractors, and visitors within a data center / SOC environment.
• Monitor CCTV systems, alarms, and access control systems to identify and respond to security events in real time.
• Control and verify access to the facility by ensuring all personnel and visitors follow proper badging and entry procedures.
• Create and issue badges for approved personnel, ensuring all access credentials are accurate and compliant with site protocols.
• Conduct both virtual and physical patrols, ensuring all critical areas are secure and operating within expected parameters.
• Respond promptly to alarms, incidents, and security concerns, escalating issues to appropriate internal teams or emergency services as needed.
• Observe and report potential safety hazards, policy violations, or suspicious activity, and assist in corrective actions when appropriate.
• Understand and comply with company policies, state regulations, and site-specific post orders and SOC protocols.
• Complete detailed incident reports, Daily Activity Reports (DARs), and logs accurately and in a timely manner.
• Communicate effectively with site leadership, client representatives, and team members during shift operations.
• Maintain a professional appearance and provide excellent customer service in a high-visibility, client-facing environment.

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Valid Texas Level II (Unarmed) Security License required.
• Prior SOC, data center, or security operations experience preferred.
• Experience with CCTV, access control systems, and incident reporting systems preferred.
• Experience with Genetec or similar security platforms is a plus.
• Strong written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Professional demeanor with strong interpersonal and conflict-resolution skills.
• Must successfully pass background screening and drug testing.

License: Prosegur State of Texas License Number: C14763