Job Skills/Requirements

Our employees are proficient and strive to support our Company’s sole purpose which is to provide a high level of customer service. The Concierge will create a positive and professional environment by providing outstanding customer service to building residents and visitors.  Responsibilities include but are not limited to providing white glove service, greeting residents and visitors, monitoring building access, answering telephones, and providing information as requested.

Minimum Qualifications

• High school diploma or GED equivalent
• 18 years of age or older
• Minimum three (3) years previous Concierge experience required.
• Must posses a State Issued License as Security Officer. 
• Be able to pass a drug screen
• Have access to reliable transportation

Knowledge Skills and Abilities:

• Ability to provide high level of Customer Service.
• Excellent written and verbal communication skills.
• Be computer proficient.
• Read, understand and clearly speak English; constantly use speech and hearing in communicating with the public and co-workers, giving and receiving instructions
• High attention to detail.
• Ability to work in various environments including but not limited to adverse outdoor conditions such as cold, rain, heat.

Key Competencies:

• Must be able to work as part of a team.
• Must be able to manage stressful situations and maintain their own composure throughout.
• Must maintain ethical conduct at all times.
• Must be able to communicate instructions in a clear and concise manner.
• Must be Customer/Client focused.
• Must be able to actively listen to others.
• Must be able to think critically in all situations.

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