Premium Investigations provides new and seasoned unarmed security officers the opportunity to learn and grow in an essential industry. Our security officers keep safe and secure our clients' sites, employees, and visitors.

We develop, through extensive training, confident security officers capable of handling some of the most complex site security plans and post orders. Our training academy is what sets Premium Investigations apart. Located in our corporate headquarters, we offer the NYS required training course as well BLS, De-Escalation/Defensive Tactics, Site Specific/Cross Training, and Advanced Security Officer BIP. A client’s greatest asset is a highly trained security officer that is both competent and confident.

Job Summary

Security Officers are responsible for maintaining a safe and secure environment while delivering exceptional customer service. As representatives of Premium Investigations, officers are expected to lead with respect, demonstrate humility, and ensure that clients feel valued. By fostering a culture of professionalism and integrity, Security Officers help strengthen the trust and satisfaction of our clients.

Essential Job Functions and Responsibilities:

• Monitor and patrol assigned areas to ensure safety and security

• Operate security systems and emergency equipment as required

• Respond promptly and appropriately to alarms, incidents, and emergencies

• Enforce company policies, procedures, and site-specific regulations

• Provide outstanding customer service to clients, employees, and visitors

• Communicate effectively with supervisors, colleagues, and law enforcement agencies

• Prepare accurate and timely reports of daily activities, incidents, and irregularities

• Demonstrate respect, humility, and professionalism in all interactions

• Perform all other duties as assigned

Qualifications:

• High School Diploma, GED, or at least 3 years of verifiable security officer experience

• Eligible to work in the United States

• 18 years of age or older

• Licensed security officer in the state of employment

• Commitment to respect, humility, and continuous learning

Skills and Experience

• Excellent knowledge of security protocols and procedures

• Ability to operate security systems and emergency equipment

• Exceptional interpersonal skills with a customer-service focus

• Advanced verbal and written communication skills

• Ability to work independently or as part of a team

• Strong problem-solving skills and attention to detail

• Ability to remain calm and act decisively in stressful situations

Physical Requirements:

• Ability to move about the job site for extended periods of time

• Ability to climb, twist, stoop, bend, and reach (overhead, waist, and below waist)

• Ability to run or climb/descend stairs in response to emergencies

• Sufficient strength and flexibility to physically apprehend or subdue individuals and confiscate prohibited items

• Frequent in-person contact with the public and law enforcement requiring clear communication

• Adequate hearing to understand radio communications, alarms, and verbal instructions

• Ability to exert force up to 50 lbs intermittently, 35 lbs occasionally, and 10 lbs frequently

Behavioral Requirements:

• Attention to Detail: Thorough in monitoring and reporting

• Dependability: Reliable, punctual, and consistent in performance

• Integrity: Honest and ethical in all duties and responsibilities

• Flexibility: Adaptable to changing tasks, schedules, and environments

• Communication Skills: Clear and professional in both written and verbal exchanges

• Customer Service Orientation: Respectful and courteous in all interactions

• Team Player: Cooperative and supportive of colleagues and supervisors

Benefits:

• Comprehensive training and ongoing professional development

• Opportunities for career advancement within the company

• Flexible scheduling options where available

• Health and Dental insurance (Available to full-time employees)

• Paid time off (Accrued weekly)

• 401K (With comp