First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

#services

Overview

As an Onboarding Specialist, you will play a critical role in preparing new hires for success by ensuring a smooth, timely, and compliant onboarding experience. You’ll serve as the bridge between recruitment and operations, guiding a high volume of candidates from offer acceptance through orientation and readiness for assignment.

In this role, you will have the opportunity to create a positive first impression for new employees, streamline onboarding processes, and support hiring efforts across multiple locations.

Key Responsibilities

• Coordinate the full onboarding process, including background checks, pre-employment requirements, and document collection
• Ensure all new hire paperwork is completed accurately and in a timely manner
• Schedule and support orientation sessions, ensuring candidates are fully prepared to attend
• Communicate with new hires via phone, text, and email to provide clear next steps and expectations
• Verify compliance with company, state, and federal requirements, including licensing and certifications
• Maintain accurate records of onboarding progress and documentation within internal systems
• Partner with recruiters and operation managers to align on orientation schedules and staffing needs
• Track onboarding completion and follow up with candidates to prevent delays or no-shows
• Create employee files in HRIS system

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred
• Experience in onboarding, or HR support preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication skills, both written and verbal
• Comfortable using applicant tracking systems and other HR tools
• Knowledge of compliance requirements (background checks, licensing, etc.) is a plus

#IND3