First Coast Security Solutions provides security services nationwide. We are seeking an Assistant Program Manager of Operations to support security operations for National Institutes of Health (NIH) in Bethesda, Maryland. This role provides day-to-day operational support to the Program Manager and contract needs.

Responsibilities     

• Support daily security operations for multiple posts and shifts to ensure consistent coverage.
• Ensure schedules are complete and accurate in Winteam.
• Ensure all disciplinary files are reviewed and approved prior to being sent for final review.
• Work closely with the client when posts are being added or removed.
• Ensure that trained and qualified security personnel properly staff all posts
• Ensure full compliance with federal contract requirements, company policies, and security standards.
• Support strong client relationships and serve as the principal liaison for contract communications.
• Maintain effective communications with all assigned security personnel
• Conduct regular inspections, audits, and quality-assurance reviews.
• Assist with coordinating staffing levels, hiring needs, onboarding, and training processes.
• Prepare reports, incident summaries, and operational updates as required.
• Will perform duties as assigned or during coverage needs.
• The APM will make decisions and act on behalf of the PM during the PM’s absence and manage all security aspects on the contract.
• Conduct regular meetings with the management staff to maintain continuity, implement policy and to discuss strategies for success.

 Working Conditions

• Work is performed at federal facilities, training environments, and office settings
• May require extended hours and on-call availability
• Travel may be required

   Qualifications     

• U.S. citizen
• Strong leadership, organizational and communication skills.
• Ability to work flexible hours and be on call as required to support operations.
• Must be able to multitask.
• Have a fluent command of the English language for both oral and written communication.
• Proficiency with Microsoft Office.
• Strong attention to detail and accuracy in documentation and reporting
• Supervisory experience in a security environment.

   Experience     

• Minimum of three (3) years of security management on federal or government contracts; or military leadership experience
• Must have experience managing security personnel, scheduling, and operational staffing.
• Must have experience of responding and managing security incidents and emergencies.

 Required State Licensing

• Maryland Security Guard Certification 

 Education     

• Associate or bachelor’s degree from an accredited institution.

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