Schedule: Sat-Sun (8am-4pm)
Job Description:
Superior Protection Services is seeking a dedicated Customer Service Security Officer for an unarmed, outdoor foot-patrol position at a retail plaza in San Diego, CA. In this role, you will conduct systematic exterior patrols, ensure doors and access points are secured, document hazards or discrepancies using TrackTik, and enforce parking/access policies as needed. This position is strictly observe-and-report with no physical intervention.
Professional customer service with after-hours personnel and attention to detail in reporting are essential. All necessary equipment and site-specific training are provided.
Responsibilities:
- Conduct regular walking patrols of designated zones throughout the property
- Monitor and control access points for personnel and vehicles
- Respond promptly to security or safety incidents, including alarms and emergencies
- Report suspicious activity, hazards, and security breaches
- Maintain accurate and detailed reports of daily activities and incidents
- Collaborate with property management and law enforcement as necessary
- Ensure all equipment and materials are secured after hours
- Adhere to all security policies and procedures
Qualifications:
- Valid/Active California Guard Card required
- Prior experience in security, customer service, or a related field preferred
- Strong observational and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to walk and stand for extended periods while performing patrols
- Reliable, punctual, and able to work nights and weekends
- Ability to handle stressful situations calmly and professionally
Job Type: Part-time
Experience:
- Security: 1 year (Required)
- Customer Service: 1 year (Required)
License/Certification: