The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

La différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions"! Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer! 

We are hiring an Advisor, Program Development based in Calgary, ***update- This is a 1-year term role***

Why Paladin? 

Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.  

·         Top industry wages

·         Opportunity to advance and grow your career

·         Comprehensive benefits

What does an Advisor of Performance Development do? 

You will use your technical knowledge of CATSA SOPs, focusing on quality assurance, auditing, compliance monitoring, and continuous improvement, alongside exceptional communication and program development capabilities.

·Design, develop, and deliver training materials, briefing documents, and communications approved by CATSA, which address systemic gaps, skill deficiencies or emerging trends, and changes, enhancements, and updated learning modules

·Collaborate with Performance and Compliance Managers to create supplementary materials, and support rollout of policy, reinforcing SOP changes, operational efficiencies, policy updates, and Performance Improvement Action Plans

· Monitor, track, and validate corrective actions and applications of SOPs and training standards across all sites through Compliance sampling, observation, and documentation analysis

· Contributing to discussion with CATSA representations on operational improvement, SOP interpretation, and procedural adjustments.

Evaluate learning and training effectiveness, and translate results into actionable improvements by creating dashboards, summaries, or reports of performance data

·Reinforces a respectful, inclusive, and compliant workplace culture through consistent leadership presence and fair application of standards.

What you bring to PASS: 

· Canadian Citizen or Permanent Resident of Canada. 

· Able to obtain a Transport Security Clearance, Federal Secret Security Clearance, and clean criminal record

·  English fluency, verbal and written (French is considered an asset)

·      2+ years of equivalent work experience in relevant field (Aviation, Aviation Security, Adult Education)

· 1+ year experience working as a Screening Officer

·  Experience as Screening Contractor Training Representative and knowledge of CATSA’s enhanced endorsements (HSB, NPSV) a plus

· Excellent written and verbal communication skills, focus on policy writing

·  Experience in developing and implementing corrective actions and continuous improvement initiatives.

· MS Office proficiency, and experience with Learning Management Systems

· Ability to manage multiple projects under pressure.

·  Adaptability for change and willing to think creatively to address evolving challenges.

· Ability to travel as required

 Posting will close on April 7, 2026