MISSION STATEMENT: 

The Employee Care Coordinator (ECC) is responsible for facilitating successful care support for Paladin’s front-line staff. This is primarily achieved though following up on inquires and related requests, maintaining employee personnel files, supporting reward / recognition programs, and liaising with internal divisions and departments to ensure follow ups for our front-line staff are happening in an effective and efficient manner. The ECC will provide regular KPI reporting focused on ensuring the continued success of the department and branch. 

KEY ACCOUNTABILITIES: 

• Supports day-to-day employee care inquiries in a timely and productive manner. 
• Liaises with internal divisions and departments to ensure employee concerns are appropriately resolved. 
• Benefits administration for employees for Brandon and Winnipeg 
• Tracks and analyzes employee care metrics; communicates issues and trending to the P&C Regional Manager. 
• Assists with employee care initiatives including the Annual Holiday Party, 24-hours of Thanks, etc. 
• Investigations when it comes to employee concerns for both Brandon and Winnipeg 
• Collecting and processing award winners for pipeline and CLSA awards for both Brandon and Winnipeg 
• Processes separation documents for departing employees for both Brandon and Winnipeg 
• Provides employment verification for front-line staff for both Brandon and Winnipeg 
• Creates letters of employment for employees for both Brandon and Winnipeg 
• Provides employee support on matters pertaining to Employee Assistance Program (EAP) for both Brandon and Winnipeg 
• Visits sites every month to ensure a P&C presence at the site for both Brandon and Winnipeg 
• 30 day/3 month follow up with new hires for both Brandon and Winnipeg 
• Online Paladin Orientation for both Brandon and Winnipeg 
• Office ordering – Stationery and supplies 
• Performs other duties as requested to assist with corporate and/or branch needs. 

EDUCATION, SKILLS AND QUALIFICATIONS: 

• Two years’ experience in Human Resources administration, benefits management and/or data-entry based position is highly preferred. 
• Great presentation skills and communication skills, both written and verbal, are a requirement for this role as the incumbent will serve as the main point of contact for HR queries for our hourly employees. 
• Full class 5 Manitoba drivers license 
• Must be creative-solution focused and a keen learner 
• Autonomous and independent but also act as a team player who likes to have a healthy bit of fun. 
• Diploma in human resources, business administration or related field is preferred. 
• Advanced computer skills with proficiency in Microsoft Office is an asset. 
• Knowledge and understanding of Employment Standards Legislation and Human Rights Legislation is an asset. 
• Be able to manage multiple projects with varying degrees of severity and deadlines at the same time. 
• Excellent customer service and superior attention to detail. 
• Be able to pass a reliability clearance. 

Benefits  

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.