Duties and Responsibilities: 

• Install and program control panels and other equipment for burglar, fire, camera and access control systems
• Test, inspect, and/or repair burglar, fire, camera and access control systems
• Utilize building plans, electrical layouts, installation manuals, work orders, and the applicable plans to install/service systems
• Install all wiring to connect system components, complying with all applicable safety standards
• Review plans, work orders, and installation manuals to plan optimal locations for system components and wiring
• Inspect and test systems to ensure all components are functional and comply with safety requirements
• Compose and submit documentation and reports for each installation/repair according to company standards
• Comply with company Operational Standards (Safety, Quality, Image, Efficiency)
• Show customers how to use systems and discuss their questions or concerns with the systems
• Employee must be available to work an "On Call" rotation and be available to respond to after hour and weekend emergency calls. Rotation is usually once per month.

Knowledge, Skills and Abilities: 

• Understanding of the function and design of alarm systems. 
• Experience with basic network design and IP communications, including IP addressable security devices.
• Demonstrated use of hand and power tools to complete alarm installations.
• Proven customer service experience as an alarm technician.

Education and Experience: 

• A high school diploma or equivalent.
• A minimum of 2 years of experience installing, inspecting, and repairing similar equipment. 
• ACE Certification.
• Fire Life Safety Certification.
• Must hold a valid California Driver’s license with a driving record that meets company policy.