MyGuardJobs.com | Operations Manager- 24/7 Physical Security Services - Knoxville, TN - Security Engineers, Inc

Operations Manager- 24/7 Physical Security Services

Security Engineers, Inc - Knoxville, TN
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Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer


Position Title: Operations Manager 

Pay: $19.10/hour (Pay may increase as branch performance goals are met.) 

Role: 

The Operations Manager oversees 24/7 security operations, ensuring quality service, regulatory compliance, and client satisfaction while leading and supporting security personnel. 

  

Minimum Qualifications 

  • 2+ years of security management or related experience
  • 3+ years of verified security, law enforcement, corrections, or military experience
  • Security management certifications (CPP, PSP) preferred
  • Ability to obtain/maintain a valid State Security License
  • Valid driver’s license with clean MVR 

Key Responsibilities 

Security Operations 

  • Ensure consistent, timely security service delivery
  • Administer guard management software
  • Enforce workplace safety policies
  • Work posts as needed and remain on-call for officer support

Performance & Leadership 

  • Identify and resolve performance issues
  • Implement and communicate operational standards
  • Support change management and continuous improvement
  • Provide leadership, accountability, and guidance

Client & Team Communication 

  • Serve as liaison between clients, Site Managers, Supervisors, and leadership
  • Maintain strong communication across operations
  • Prepare reports on performance, incidents, and client satisfaction

Compliance & Risk Management 

  • Ensure compliance with all regulatory and company requirements
  • Conduct risk assessments and implement mitigation strategies
  • Maintain documentation for audits and inspections

Supervisory & Administrative Duties 

  • Verify and track all employee licensing and certifications
  • Report new hires and terminations to the State of TN
  • Maintain personnel records
  • Manage scheduling and staffing to ensure 24/7 coverage
  • Coordinate incident and emergency response
  • Oversee billing and invoice accuracy

Required Skills & Abilities 

  • Proven leadership and supervisory skills
  • Strong problem-solving, organizational, and analytical abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Effective verbal, written, and electronic communication
  • Proficiency with Outlook, Excel, and administrative systems
  • Flexible schedule to support 24-hour operations
  • Positive attitude and willingness to take initiative 

Physical Requirements 

  • Stand or sit for at least one hour
  • Walk ½ mile and climb 20 stairs without stopping

Education 

  • High school diploma or equivalent (required)
  • Bachelor’s degree in Business, Security Management, or related field (preferred)

Responsibilities and qualifications may evolve based on business and client needs.  

Security Engineers, Inc. Tennessee Security Company License: 14026 

  

  

#SEI_HIGH 

Education Requirements (All)
High School Diploma or equivalent
Bachelor’s in Risk Management
Business
HR
Law
or related field
preferred.
Certification Requirements (All)
Able to obtain any & all security certifications/licenses
Tennessee Armed Security License
preferred
State Issued Driver's License (Not Expired)
Additional Information/Benefits



Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability

This job reports to the Branch Manager
this is a Full-Time position 1st Shift, 2nd Shift, School Hours, Weekends, Summer, 3rd Shift
Travel is required frequently

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