At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

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Full Time Schedule: 40 hours/week 

Monday: 2:00pm - 10:00pm 

Tuesday: 2:00pm - 10:00pm 

Wednesday: 2:00pm - 10:00pm 

Thursday: 2:00pm - 10:00pm 

Friday: 2:00pm - 10:00pm 

Saturday / Sunday: OFF 

Location: 77010 Area (Houston, TX) 

Pay Rate: $17.00 

About the Role:

We are looking for a professional, dependable, and highly motivated Security Officer to protect and represent a high-profile commercial property in downtown Houston. This site includes a Class-A high-rise office tower and a luxury restaurant frequented by high-level executives, clients, and VIP guests. 

If you thrive in a polished, fast-paced environment and pride yourself on safety, service, and presence, we want to hear from you. 

About the Role

We are seeking a polished, professional, and dependable Lobby Security Officer to serve as the first point of contact for a Class-A high-rise office building. This position requires a strong customer service mindset, excellent situational awareness, and the ability to maintain a visible security presence in a corporate environment frequented by executives, tenants, and visitors. 

The Lobby Security Officer plays a critical role in ensuring safety, access control, and a positive first impression for the property. 

Key Responsibilities

Lobby & Access Control 

• Monitor and control access through the main lobby entrances
• Verify credentials, issue visitor passes, and enforce access protocols
• Prevent unauthorized entry into tenant floors and restricted areas

Customer Service & Professional Presence 

• Greet tenants, visitors, and vendors in a courteous and professional manner
• Provide directions, tenant information, and general assistance
• Maintain a calm, approachable, and authoritative presence at all times

Surveillance & Monitoring 

• Monitor CCTV systems, lobby activity, and alarm panels
• Identify and report suspicious behavior or security concerns
• Support Restaurant Operations: Monitor crowds during busy dining hours, assist with line control or disputes, and ensure customer safety.

Incident Response 

• Respond promptly to emergencies including medical situations, fire alarms, disturbances, or security incidents
• Notify Security Manager, building management, dispatch, and emergency services as required

Patrol Support 

• Conduct limited interior patrols of the lobby, common areas, and building perimeter as assigned
• Observe and report safety hazards or maintenance issues

Reporting & Documentation 

• Complete detailed daily activity logs and incident reports
• Document incidents, daily activity logs, and report any safety hazards or maintenance issues.
• Accurately document all noteworthy events and interactions

Policy Enforcement 

• Enforce building rules, access policies, and security procedures in a professional and respectful manner

Preferred Experience and Requirements 

• Minimum 1 year of experience in a professional security role, preferably in a commercial, high-rise, or hospitality environment