At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.
Summary of Duties:
The Unarmed Shift Lead Security Officer ensures security personnel provide effective protection of personnel, facilities, and property. This role enforces security policies and procedures, supports incident response, and champions both Prosegur’s and the client’s values, with an emphasis on professionalism and customer service.
Essential Functions:
- Supervise assigned security personnel and ensure post duties are carried out as required.
- Oversee and coordinate security response to emergencies (e.g., fire, medical, natural disasters, disturbances, hazardous material events).
- Enforce all security policies and procedures as outlined in site manuals and directives.
- Communicate shift information and directives to security personnel.
- Ensure adequate staffing and qualified coverage for all posts.
- Conduct inspections of the facility to identify needs and recommend protective measures.
- Initiate and oversee incident investigations, reviewing and approving reports.
- Notify Contract Manager of any personnel or operational issues occurring during the shift.
- Track and coordinate vehicle maintenance, inspections, and compliance with applicable laws.
- Provide coaching, recognition, and corrective action to security staff as appropriate.
- Perform all other duties as assigned.
- Maintain communication with the Contract Manager and other leadership regarding security matters.
- Represent Prosegur and the client’s values and customer service expectations in all interactions.
Working Conditions:
- Ability to stand or walk for long periods.
- Flexibility to work scheduled and unscheduled hours as needed.
- May be exposed to varying weather conditions or high noise levels.
Minimum Qualifications:
- 18+ years of age
- High School Diploma or GED required.
- Excellent written and verbal communication skills in English.
- Clean driving record and valid driver license
- Capable of following complex instructions
- Strong interpersonal skills
- Willingness to participate in the company's screening process, including drug screen and background investigation.
- Knowledge of security operations and procedures
License # 122.000567