OneService Security Services, Inc., a division of the trusted OneService Companies, is dedicated to delivering exceptional services in commercial building maintenance, uniform security, and concierge solutions. Our commercial clients include a diverse group of building owners, property managers, developers, and facility managers, all of whom rely on our expertise to maintain and enhance their properties. On the residential side, we proudly serve property managers of apartment complexes, gated communities, homeowner associations (HOAs), condominiums, and cooperatives, ensuring seamless operations and exceptional service tailored to their unique needs.

For over 35 years, OneService has proudly operated as a privately held, family-owned business. Our ownership and senior management remain deeply involved in the daily operations, ensuring a hands-on approach to excellence. Committed to our customers, we are relationship-focused and available 24/7, with a strong emphasis on resolving service issues the same day they arise.

Front Desk Coverage Officer – Residential Property
Location: New Hyde Park

We are hiring a Front Desk Coverage Officer for a secured residential building in New Hyde Park, NY. This position supports on-site operations at a single property and is centered around lobby oversight, access coordination, and real-time observation of building activity.

Officers in this role maintain a visible presence at the entry point, oversee camera systems, and ensure entry procedures are followed correctly. The position involves regular interaction with residents and building personnel, so professionalism, attentiveness, and clear communication are essential.

Role Structure & Scheduling

This is an existing assignment at an active, 24/7 site. Schedules are assigned after orientation, based on operational needs and current coverage gaps. The account manager assigns shifts that are already open in order to ensure consistency and proper staffing. Candidates should be comfortable with:

• Working any schedule open, including weekends
• Remaining flexible as coverage needs change
• Accepting additional hours when available
• Holding the post if a relief officer is delayed or calls out, as required at a 24/7 location

While the site typically runs smoothly, reliability during unexpected absences is critical. Supervisory support is available, and extended coverage is not a frequent occurrence—but officers must be willing to step up when needed.

Key Expectations

• Fixed location (no travel between properties)
• Structured lobby environment
• Ability to adapt to shifting coverage needs
• Dependable attendance and strong follow-through
• Willingness to support continuity of coverage at a 24/7 post

Important Note on Flexibility

This assignment works best for officers who value steady placement but understand that flexibility is part of working at a continuously staffed site. Officers who are open to assisting with extra shifts and maintaining coverage continuity are strongly preferred.