We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning, organizing, directing, controlling, and evaluating all aspects of our janitorial and facilities services operations. This role requires a hands-on leader who can balance operational excellence with staff development while ensuring exceptional service delivery to our clients.

TERMS OF EMPLOYMENT:  Permanent Full-time (32hrs per week) position

OFFERED HOURLY WAGE: CAD$ 37.50

JOB DUTIES:

Operational Leadership

• Plan, organize, direct, control, and evaluate daily operations of janitorial and facilities services across multiple client sites
• Establish and implement comprehensive policies and procedures for all staff and service delivery operations
• Ensure consistent quality standards and compliance with health, safety, and environmental regulations

Financial & Resource Management

• Plan and control departmental budgets, monitoring expenses and identifying cost-saving opportunities
• Manage inventory of supplies, equipment, and materials to optimize efficiency and minimize waste
• Oversee procurement processes and vendor relationships

Client Relations & Problem Resolution

• Respond promptly and professionally to client inquiries, concerns, and complaints
• Develop and implement solutions to operational challenges and service issues
• Maintain strong client relationships through regular communication and service reviews

Business Development & Marketing

• Identify new business opportunities and contribute to proposal development

Team Leadership

• Hire, train, and supervise janitorial and facilities staff
• Conduct performance evaluations and provide ongoing coaching and development
• Foster a positive, safety-focused work culture that promotes excellence and accountability
• Schedule and coordinate staff assignments across client locations

QUALIFICATIONS AND REQUIREMENTS:

Education

• Bachelor’s Degree or a College Diploma in facilities management, business administration, or related field

Experience

• 3 years of progressive experience in janitorial services or facilities management
• Demonstrated leadership experience managing teams and operations
• Proven track record of budget management and operational planning

Skills & Competencies

• Strong organizational and time management abilities
• Excellent communication and interpersonal skills
• Problem-solving mindset with ability to make sound decisions under pressure
• Proficiency with scheduling software and MS Office applications
• Proficiency with Otuvy Inspection Software
• Valid driver's license and reliable transportation

Assets

• Knowledge of cleaning chemicals, equipment, and safety protocols
• WHMIS certification or willingness to obtain
• First Aid certification
• Experience with contract management

What We Offer

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Professional development opportunities
• Supportive team environment