Job Description

This job may be both physically and emotionally taxing due to the various emergencies and the stressors that may be associated with the environment. Security personnel in healthcare settings are expected to work in dynamic environments and will provide support, empathy, customer service, and public safety to patients, other healthcare staff, visitors, clients, and all other stakeholders. This job requires applicants to work both days and overnight shifts, including weekends. 

Job Duties and Responsibilities:

• Access control within and out of the facilities and report or investigate irregularities
• While on patrol, monitor risks such as unlocked doors, blocked entrances and exits, mechanical issues, hazardous material and additional breaches of security
• Monitor patient safety and report and changes to Protective Services and/or Nursing staff
• Monitoring situations, cameras, property and events
• Report all incidents as per specific site regulations
• Respond to alarms and emergency calls for assistance

Requirements:

• Holding an Alberta Security license, or have the ability to obtain a valid Alberta Security license
• Excellent communications skills, both written and verbal
• Strong interpersonal and customer service skills while remaining professional with a tactful demeanor.
• Ability to write comprehensive reports and maintain routine logs
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
• Discretion when handling confidential and private information.
• The ability to perform under pressure and in adversity.
• Ability to walk 18/20km and stairs
• Must be eligible to legally work in Canada

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