At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

We're seeking a dynamic individual who embodies knowledge, skill, adaptability, and self-motivation. As a Security Executive Liaison, you'll be an invaluable asset, providing leadership and expertise to a team of highly trained professionals. Your role will involve enforcing evolving security strategies to ensure a safe environment for our clients. Attention to detail is paramount in this position. You'll conduct thorough breach tests on building infrastructure, engage with clients, and promptly address any security concerns that arise. Additionally, you'll play a crucial role in coordinating evacuations and maintaining emergency protocols. As part of this dynamic role, you'll oversee security arrangements for a range of events, from VIP guests to corporate executives.  This is a unique opportunity to make a significant impact and contribute to the safety and success of our clients and their guests.

Roles & Responsibilities

• Provides oversight and entry control to the executive suite
• Direct-to-threat response to any/all threats within the executive suite
• Emergency/crisis response
• Provide exceptional, concierge-level greeting, facilitation and control for visitors to the executive suite
• Foster strong, productive relationships with corporate and divisional teams, field employees, clients, vendors, partners, and community organizations.
• Develop, maintain, and update post orders and administrative documents in strict accordance with company protocols.
• Oversee the proper utilization and upkeep of all equipment at job sites, ensuring functionality and readiness.
• Facilitate timely and effective communication with clients, addressing inquiries and concerns promptly.
• Uphold strict adherence to the company's safety program and objectives within assigned buildings.
• Cultivate professional partnerships with local law enforcement agencies in relevant districts or precincts.
• Keep abreast of industry trends and offer approved value-added services to clients, including security infrastructure upgrades and site enhancements.

 Experience:

• Extensive experience in executive protection and security operations, with consideration given to military, law enforcement, or customer service management backgrounds.
• Preferred experience in corporate-level security and management.
• VIP customer service and Corporate Security experience
• Ability to think creatively and provide innovative solutions to challenges.
• Completion of all required training.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast-paced, dynamic, customer-facing environments.
• Ability to work independently with little oversight.

Qualifications and Education Requirements:

• Minimum 5-10 years of executive protection experience or Law Enforcement.
• Minimum 5 years of customer service experience required.
• 5 years of managing critical incidents.
• Texas DPS Level 4 License preferred.
• Completion of TCCC, basic first responders course required.
• High School diploma or equivalent required.
• Ability to work odd hours, weekends, and holidays.
• VIP handling, Corporate Security or UHNW experience
• Proficiency with executive transportation & logistics.
• Must be able to sit and stand for an extended amount of time.

Preferred Skills:

• Experience in leading the development, implementation, and management of security processes and monitoring systems.
• Proficiency in incident response planning and execution.
• Familiarity with log management, security monitoring, and vulnerability management tools.
• Strong leadership, communication, issue resolution, and performance management abilities.
• Collaboration with local law enforcement, vendors, and city officials for incident response and security incident management.
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired.
• Additional certifications in EMT/NMET, active shooter training, emergency management, and physical fitness are advantageous.

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