Elite Investigations embarked on its mission over 40 years ago, aiming to deliver outstanding security services to clients across various sectors. From the very beginning, we have maintained the core belief that attracting and retaining top-tier personnel is essential for securing and satisfying our esteemed clientele. Our commitment to excellence in recruitment means we continually seek out the most skilled and dedicated professionals in the security field.

Over the years, we have built a reputation for reliability and quality, serving a diverse range of clients, including corporations, private businesses, and individuals who require meticulous attention to their security needs. Our team is marked by a strong dedication to customer service, ensuring that we not only meet but exceed our clients’ expectations.

We invite passionate and driven individuals who are interested in pursuing a fulfilling career in the security industry to apply. At Elite Investigations, you will have the opportunity to work alongside experts in the field and contribute to a company that values professionalism, integrity, and innovation in all aspects of security service provision.

This is a STANDING/WALKING post which requires you to be on your feet while on duty (no chairs or stools). You must be able to work on your feet for extended periods. This post is INSIDE a retail store.

Job Summary

As a Retail Security Officer, you will provide a strong security presence to deter theft, support a safe retail environment, and assist store staff in de-escalating difficult situations. You are expected to remain alert, professional, and tech-savvy throughout your shift.

Key Responsibilities

• Greet and acknowledge every customer entering and exiting the store
• Respond quickly to door alarms and suspicious activity
• Serve as a visual deterrent to potential shoplifters
• De-escalate tense or hostile situations with professionalism
• Remain alert — no socializing, no use of personal devices
• Complete reports using smartphones, iPads, or store applications

Ideal Candidate Qualities:

• Able to stand/walk for long periods of time without sitting
• Maintains professional standards — no unnecessary conversation or distractions
• Comfortable handling difficult personalities or situations in a calm manner
• Tech-proficient — familiar with iPhones, iPads, and reporting apps
• Excellent interpersonal and communication skills

Minimum Requirements:

• Must have valid Florida D Security License
• Must demonstrate clear and effective spoken and written communication in English (bilingual Spanish preferred)
• Previous experience in loss prevention, bouncer, or retail preferred