Internal Posting Date: December 1st, 2025

Internal Closing Date: December 5th, 2025

External Closing Date: January 2nd, 2026

This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin contracts in London/St. Thomas, Ontario. You will be challenged to develop and coordinate implementation strategies to support all our operations and security program; developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.  

Job Duties 

• Assists in the development of short term and longer-range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
• Develops implements, maintains and evaluates the security programs for Paladin’s contracts  
• Oversees and schedule the appropriate resources to ensure all of the company’s contractual obligations are met  
• Takes ownership of staff and client issues and supports the timely response to both groups  
• Develops and maintains excellent relationships with the clients in the portfolio  
• Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company’s contractual obligations.
• Administer progressive discipline in accordance with company policy and collective agreements, ensuring consistency, fairness, and proper documentation. 
• Conduct fact-finding meetings and workplace investigations, including meeting with employees, union representatives, and other relevant parties. 
• Prepare clear, accurate, and timely documentation related to performance management, discipline, grievances, investigations, and other labour-relations matters 
• Consult with the Labour Relations team on complex employee issues, disciplinary matters, grievances, and interpretation of collective agreement provisions.
• Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
• Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
• Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date 

Requirements:

• Proven ability to build and maintain strong working relationships both internally and externally
• Strong leadership, organization, and facilitation skills
• Strategic thinking 
• Excellent communication skills both written and verbal
• Strong customer service and multi-tasking skills
• Creative ability to foster new and innovative ways to perform and succeed
• Ability to meet strict deadlines and flexibility in time allocation
• Proficiency in Computer Usage, with an ability to learn Paladin's enterprise software
• Experience in scheduling, administration, or security supervision would be considered an asset
• Be willing to work flexible hours & being available for on-call rotation to provide support outside of standard business hours

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Paid vacation
• Additional perks