At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.
Job Overview:
Prosegur Security is seeking a professional and customer service–focused Unarmed Security Officer. This role emphasizes physical patrol duties, gate and access control, and providing a safe and welcoming environment for employees, visitors, and property.
Officers must demonstrate exceptional customer service and maintain a professional appearance by adhering to company grooming and uniform standards (e.g., shirts tucked, neat attire, no visible undershirts).
Responsibilities and Duties:
- Excellent verbal and written communication skills in English, and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
- Must be able to frequently prepare written reports and log in neat, legible handwriting.
- Must be able to read and understand all operating procedures and instructions.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check.
- Intermediate computer skills to utilize innovative, wireless technology at client-specific sites.
- Ability to handle both common and crisis situations at the client site, calmly and efficiently.
- Help patrol our client's facilities and prevent safety hazards, theft, violence, or other infractions before they occur. Respond to emergencies, investigate disturbances, and help ensure the safety and security of people and property.
Site Incentives:
- Paid Vacation – Enjoy paid time off, an exclusive benefit provided to contracted security staff at this location.
- Subsidized Cafeteria with Live Grill – Access a diverse, high-quality onsite cafeteria featuring daily hot meals, freshly prepared items, a full salad bar, and a live grill station — all at a great low cost!
- Free Onsite Gym Membership – Enjoy complimentary access to a spacious, fully equipped fitness center featuring free weights, cardio equipment, a yoga/stretch studio and even a functional training room with CrossFit-style rigs and equipment!
- Weekly Pay – Get paid every week for added financial flexibility and consistency.
- Onsite Training & Career Development – Receive professional training directly at the site, with a strong focus on developing your skills for future growth.
- Medical, Dental & Vision Insurance – Comprehensive healthcare coverage available, including an 80/20 medical plan designed to balance affordability and quality care.
- 401K/403b Retirement Plan – Take advantage of retirement savings options to help plan for your future
- Promotion From Within – This site prioritizes internal promotions, offering motivated individuals a clear pathway to advance into leadership and specialized roles.
- Professional, Tech-Forward Environment – Work in a clean, well-maintained, and secure corporate campus that supports employee wellness, inclusion and safety.
Qualifications:
- At least 18 years of age (subject to change per company policy).
- High school diploma or equivalent.
- State Issued Security License.
- Security or related work experience with a solid understanding of the security industry and contract security services.
- SOC/GSOC experience is a huge plus.
- Knowledge of alarm systems, camera monitoring, and access control (badge) systems is a strong plus.
- Strong writing, verbal communication skills, and interpersonal abilities.
- Strong social skills and a team player mindset.
- Winteam Experience a plus.
- E-hub Experience is a plus.
- Envoy experience is a plus
- Display exceptional customer service and communication skills.
- Ability to handle crisis situations at the client site, calmly and efficiently.
- Able to work in various environments such as cold weather, rain/snow, or heat.
- Stand or walk on various surfaces for long