COMPENSATION: 

• Rate of Pay: $18.00/hour
• Benefits: Medical, Dental, Vision, On & Off The Job Accident, Critical Illness, Hospital Indemnity, Identity Theft Protection, and Paid Medical Leave. (Must meet eligibility requirements)

Current Opening:

• 1st Shift (7am-5pm) Monday - Friday 
  • Must have flexibility to be On-Call 24/7
• 40+ hours per week (Full-time)
• Other hours may be available depedent on flexibilty to work other sites.

LOCATION: Kalamazoo, MI

PRIMARY RESPONSIBILITIES: The Security Site Supervisor is responsible for protecting the site’s building, grounds, assets, employees, students and visitors against criminal activity, accidents, fires and natural disasters, as well as providing outstanding customer service to our customers, clients, and visitors. Additional responsibilities include:

• Access Control - Ensure only authorized individuals are allowed access to the site.
• Foot Patrol - Walk the interior and exterior of the various buildings on site, keeping an eye out for security, safety, or maintenance issues.
• Mobile Patrol - Patrol and monitor site in personal vehicle.
• Other duties as assigned.
• Billable:  Work 40+ hours per week in a billable, uniform supervisor capacity.  The vast majority of the position is operational, requiring the supervisor to maintain a personal presence throughout the facility and becoming recognized by and approachable to personnel and visitors.
• Supervision: Direct, supervise, and manage subordinates.
• Site Training:  Oversee the training of all assigned officers and ensure they are appropriately and thoroughly carrying out all duties outlined in the site’s post guidelines. 
• Officer Grooming:  Ensure the appearance, grooming and physical image of all uniform security employees are meeting company set expectations.
• Site Post Orders:  Maintain updated post guidelines for the security operations of the site and meet with client and operations manager (at minimum) annually to jointly review and update guidelines.
• Client Communication:  Maintain regular communication with the designated client contact. 
• Scheduling:  Schedule all security officer shifts 3 weeks in advance, without overtime (unless previously approved by operations manager).   
• Customer Service: Understand and require the performance of DK’s customer service GIFTS program with all assigned officers.
• Payroll:  Approve time sheets and ensure they are submitted weekly within company deadlines.
• Hiring: Will work, in coordination with the Recruiting Department, to ensure the site location is adequately staffed.  Will perform on-site interviews and authorize hiring decisions for the location.
• Discipline:  Implement progressive disciplinary actions for subordinate violations of Company or Client Policy as necessary.
• Incident Reports: Review and approve all written reports of investigation generated by assigned personnel. 
• Site Equipment and Uniforms:  Maintain an inventory of and report problems associated with DK and client owned equipment and uniforms.
• On-Call:  Be available at all times to receive calls from subordinates and handle unexpected scheduling issues.
• The daily duties of this position are determined by the client and may vary depending upon the needs of the site / client contact.
• Other duties as assigned.

QUALIFICATIONS:

• Must be at least 18 years of age or older.
• Must have either a high school diploma or GED equivalent.
• May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws.
• Must be able to successfully pass a drug test at the time of hire and randomly thereafter.
• At least 1 years of experience in a leadership or supervisory position is preferred but not required.
• Must possess excellent computer skills; specifically, in Microsoft Word, Excel, and Microsoft Outlook.
• Must present a friendly, positive, and professional image.
• Must be willing to become CPR/1^st Aide/AED Certified.
• Physical Requirements:
  • Must be able to sit, stand or walk for the duration of the shift, including walking long distances, and possibly up and down stairs
  • Must be readily able to respond to emergency situations
  • Must be able to occasionally lift up to 50 pounds
• Ability to work independently with little or no supervision.

By submitting your application, you agree to be contacted via phone, email, and/or text message regarding your candidacy, scheduling, and other instructions on how to move forward in our hiring process.