ProGuard Security Services was founded in 1998 to provide personalized and professional security services to San Francisco Bay Area buildings and facilities. The company is a premier provider of quality security solutions for a range of vertical markets. The partnership developed between the client and ProGuard ensures that the client’s goals and objectives are met on a daily basis. The company's customized security program is delivered with a high-touch, customer-service approach. ProGuard delivers results that enhance the operation of our clients. Our commitment and focus on the development of our employees to their fullest potential sets us apart in the industry. This strategic approach is the foundation to our long-term working relationships with our clients and staff.

Compensation: Current Union Wage

Shift: Various

Schedule: Various

Benefits: Medical, Dental, Vision coverage, Life Insurance, Sick Pay (in states where required), Weekly Pay, Direct Deposit, Training Opportunities, Career Advancement

Primary Responsibilities

• Patrol and maintain general security of assigned property as described in Post Orders for each assignment.
• Respond to reasonable business-related customer service requests, which are security-related.
• Work under the general supervision of the Site Supervisor, Field Manager, and Account Manager.
• Maintain consistent performance, attendance, uniform appearance, and professional interaction while on duty.
• Maintain professional communication with clients and patrons.
• Respond to emergency calls including medical, fire, and damage to property.
• Use two-way hand-held radio to communicate with supervisors or other security officers.
• Responsible for a designated building and/or patrol area.
• Provides security presence and visibility throughout the client property.
• Is a first responder in all building emergencies

Essential Functions

• Excellent oral and written communication skills
• Document briefing topics and keep records and logs as required.
• Maintain and submit Daily Activity Reports (DAR), Incident/Accident Reports, and Hazard/Condition Reports.
• Able to interpret, write, understand, and carry out written orders, policies, procedures, and instructions as needed
• Ensures that all necessary equipment needed to perform all the required tasks is accounted for and in good working order
• Answers multi-line phones systems, monitors radio transmissions, dispatches via two-way radio emergency and routine assignments to security officers, engineering and maintenance staff as needed
• Responds accordingly to routine and emergency requests
• Monitors and actively patrols building and client property
• Provide information as necessary to tenants, clients, visitors, and guests while providing excellent customer service.

Minimum Qualifications 

• Customer Service Oriented
• Excellent oral and written communication skills
• Must be at least 18 years old. High School graduate or equivalent.
• Ability to speak clearly, as well as the ability to communicate effectively in emergencies
• Able to interpret, write, understand, and carry out written orders, policies, procedures, and instructions as needed
• Capable of working both independently and effectively in a team setting
• The ability to effectively interface with all company departments and act professionally in a highly dignified manner.
• Ability to qualify for a California Guard Card
• The ability to stand in one area for extended durations between required breaks.
• The ability to pick up, carry, and move a package/object/equipment weighing up to 20 pounds.
• Positive attitude, outstanding customer service skills, and takes initiative.
• Must be willing to work weekends, holidays, and overtime.

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity

ProGuard Security Services is an Equal Opportunity Employer

PPO# 119678