Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.

We currently have career opportunities for Security Operations Center Dispatchers. Are you someone who thrives on self-motivation and teamwork? Whether you bring previous military, security, or law enforcement experience or are eager to kickstart your career in the security industry, we welcome you to be part of our dynamic team at PPC. If you're passionate about safeguarding others and seeking a fulfilling career path, seize this opportunity and become an integral part of our innovative and thriving company. Join PPC today and make a difference in the lives of those we protect.

We currently have a career opportunity for Security Operations Center Dispatchers.  **$1,000 sign-on bonus after 90 days of employment - must meet requirements**

You will: Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth." 

Responsibilities:

• Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email.
• Monitor CCTV systems for multiple locations
• Maintain status and locations of security personnel
• Dispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests.
• Utilize computers, radio systems, telephones, fax machines and other communication equipment
• Ability to self-manage/organize/prioritize
• Quickly trouble shoot, and problem solve
• Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log.
• Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties
• May assist in providing on the job training for the other monitoring officers and submit progress reports and evaluations on trainees
• Obtain and maintain a WA State security certification within 60 days
• Maintain all Licenses, Certifications, and Equipment
• Maintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazards
• Prepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems.
• Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit.
• Display a professional demeanor, appearance, integrity, with attention to detail
• Assist first responders when appropriate
• Additional duties as assigned

Outstanding candidates shall have experience In:

• professional phone communication
• Working long periods in front of a computer screen
• High level computer skills to include Outlook, Word, and Excel
• Comfortable using computer systems under stress
• Security experience and/or CCTV monitoring

Job Requirements:

• Be organized with strong attention to detail
• Flexible working schedule to include night and weekends
• Pass pre-employment drug testing (This will include THC)
• Must be willing to work flexible schedule weekend, holidays, days, or night
• Preferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the field
• Must be willing to attend mandatory training for a designated period. Training will be paid at minimum wage.
• Must pass a background check
• Genuine desire and interest in the security industry
• Ability to sit or stand 100% of shift
• Reliable transportation
• Great communication/writing skills
• Ability to obtain a Washington State Security License
• 18 years of age and older
• Starting wage $25 hr/DOE