Responsibilities include covering critical posts whenever feasible, reporting incidents and irregularities, providing excellent customer service and problem-solving skills, and representing C2S in a positive and professional manner. Provides after-hour emergency response as required.

Key Responsibilities:

• Maintaining a safe and secure environment by patrolling foot and monitoring premises, identifying, anticipating, and resolving security issues.
• Complete all required reports (including DARs, incident reports, maintenance reports, etc.) promptly, accurately, and thoroughly with correct grammar and spelling.
• Provide excellent customer service to guests, tenants, and client staff.
• Check that doors and areas are properly secured at applicable times.
• Deter unauthorized activities and persons.
• Develops familiarity with posts and operations. Build relationships with clients and co-workers.
• Must be able to effectively carry out the assigned duties of several posts/contracts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Patrol your assigned area extensively on foot to detect and deter unauthorized activities and persons.

Complete and maintain all required reports (including DARs, incident reports, maintenance reports, etc.) promptly, legibly, accurately, thoroughly, and neatly, with correct grammar and spelling.

Direct authorized personnel and visitors to appropriate locations within the property.

Report to work on time and remains on assigned post until relieved as required.

Identify, report, and document all safety hazards, malfunctioning equipment, spills, and other such matters to the appropriate lead officer, site supervisor, and/or client representative.

Respond to emergency situations and evaluate situations encountered and take action as prescribed in Post Orders and/or notices.

Use independent judgment and discretion as necessary in the performance of routine and non-routine activities and handling unruly or trespassing public.

Investigate questionable acts or behaviors observed or reported on client premises and question witnesses and suspects to ascertain or verify facts, and notify authorities if warranted.

Ensure the security of identified areas and or facilities at designated periods as required by assignment.

Communicate and interact with supervisors, co-workers, client representatives, and the general public in a respectful and professional manner.

Must maintain custody of the assigned patrol phone while on duty and respond to all calls made to that phone. The company-issued phone must be returned and charged at the end of your shift.

Must sign in within 10 minutes of the start of your shift and sign out within 5 minutes of the end of your shift or within 10 minutes after the end of your shift.

Develop and maintain courteous relationships with company employees, client representatives, and the general public.

Maintain a professional atmosphere within the areas of assignment.

SKILLS AND ABILITIES:

May be required to balance, sit, stand, reach, walk, climb stairs, kneel, crouch, lift (maximum 100 pounds), twist, grasp, talk, hear, and see using close vision, distance vision, peripheral vision, color vision, and depth perception.

May be required to run, push, and pull.

Communicate effectively and coherently while initiating and responding to radio and/or telephone communications.

Must remain alert and maintain attention to detail while performing all required functions. Employees are not allowed to possess or utilize personal entertainment devices, including, but not limited to laptops, tablets, gaming devices, etc. You may maintain possession of your personal cell phone. However, it may only be used for emergencies while on duty.

Must be able to work independently and organize/prioritize workload to ensure completion of all tasks within established time frames.

Must practice sound judgment and common sense.

Must be able to work under pressure and handle multiple tasks and/or projects simultaneously.

Must maintain constant mental alertness and attention to detail while performing all assigned functions.

WORKING AND ENVIRONMENTAL CONDITIONS:

Constant ability to stand stationary and or walk during the entire shift.

The work environment is primarily outdoors during inclement weather and in extremely cold or hot weather.

Will be exposed to slippery or uneven walking surfaces, dust, dirt, fumes, and odors.

TRAINING AND LEADERSHIP RESPONSIBILITIES:

Occasionally required to give others training and general orientation to routine procedures and policies.

EDUCATION AND QUALIFICATIONS:

High school diploma or equivalent required.

Must be at least 18 years of age.

Oral and written communication skills are required.

Must Read/Write/Speak English fluently.

Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Must possess a valid NV Driver’s License.

Must obtain a valid PILB Armed Guard Card.

Must possess CPR, First Aid, and AED Certification.

Must maintain client approval 

EQUIPMENT USED:

Cell Phone

Computer

Fax

Photocopier/Printer/Scanner

Golf Cart

Motor Vehicle

Site-specific equipment

Additional Eligibility Qualifications:

The applicant is required to submit to a pre-employment drug screening.

The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).

NV Lic#2164