Job Overview:
Position: Account Manager
Location: Atlanta, GA
Shifts: Varies
Salary: 50,000
We are seeking a highly skilled and experienced Security Account Portfolio Manager to join our team in the Metro Atlanta market. The Security Account Portfolio Manager will be responsible for overseeing and managing a portfolio of security accounts, ensuring the delivery of high-quality security services, and maintaining strong client relationships. The successful candidate will possess a deep understanding of security operations, risk management, and client engagement.
Key Responsibilities:
Client Relationship Management:
- Develop and maintain strong relationships with clients in the Metro Atlanta market.
- Act as the main point of contact for clients, addressing inquiries, concerns, and providing timely updates.
- Conduct regular meetings with clients to assess their security needs and ensure satisfaction.
Security Portfolio Oversight:
- Manage a portfolio of security accounts, ensuring effective implementation of security measures.
- Collaborate with security teams to develop and implement customized security plans based on client requirements and risk assessments.
- Conduct regular reviews of security procedures and protocols to identify areas for improvement.
Risk Assessment and Mitigation:
- Conduct thorough risk assessments for each client's premises and develop strategies to mitigate potential security risks.
- Stay updated on industry trends and emerging threats to proactively address security challenges.
Team Collaboration:
- Work closely with security personnel, ensuring proper training, supervision, and adherence to established protocols.
- Foster a collaborative and cohesive team environment to enhance overall security operations.
Financial Management:
- Monitor the financial performance of the security portfolio, ensuring budget adherence and profitability.
- Provide accurate and timely financial reports to senior management.
Emergency Response and Incident Management:
- Develop and implement effective emergency response plans for clients.
- Coordinate with response teams in the event of security incidents and ensure timely resolution.
Compliance:
- Ensure that all security operations comply with local, state, and federal regulations.
- Stay informed about changes in legislation affecting security operations in the Metro Atlanta market.
Qualifications:
- Proven experience in security management and client relationship management.
- Knowledge of security technologies, risk assessment methodologies, and emergency response planning.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Relevant certifications (e.g., CPP, PSP) are a plus.