MyGuardJobs.com | Field Supervisor - Metro Atlanta, GA

Field Supervisor

EKG Security, Inc - Metro Atlanta, GA

EKG Security, Inc. is a georgia based Service-Disabled Veteran-Owned Small Business that has served Georgia for over 20 years. Our mission is to provide personalized and customized security services to our clients. Our unique background and experience enables us to provide differentiated and excellent service. EKG Security, Inc. exists to serve its clients, employees and communities in which we live.

EKG's Values

Integrity - The first and most important value centers on trust between EKG Security, Inc., our client, our communities and our employees.
Respect - For the individual and the client we serve by putting others first and valuing their differences.
Flexibility - Responsiveness to the client and employees to ensure that we provide customized and timely service.
Humility - Putting service to others ahead of personal interests.
Excellence - Providing and striving for the best results for service, the team, and individual.
- Creates, modifies, and manages post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly;
- Ensures all positions are staffed according to contract requirements and effectively manages region overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of Flex-Officers for backfill of vacant positions as needed;
- Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgments are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy;
- Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards and that all issues receive proper follow-up for resolution, including attendance;
- Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed.
- Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution.
- Ensures a smooth running operation by enforcing post-specific policies and procedures through proper communication and training.
- Performs additional projects or tasks as may be directed by managers.Empowerment - Development and training programs that enable employees to do their best.
  Field Manager- Metro Atlanta
  Overview
  EKG Security provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and the customers we serve. We offer medical, dental, and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks, and more for all full-time positions.

EKG Security is hiring an Field Manager in the Metro Atlanta region, responsible for staffing and scheduling for all Security Professionals within assigned client sites in the region for which the Field Manager is responsible. Maintains regular communications with Security Professionals, resolving pay issues, morale, or complaints issues. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions in accordance with HR policies. To support and ensure success in this role, we provide a comprehensive management onboarding course designed to provide best practices, tools, and guidance.

Salary Range: $45,000 - $50,000 / Year.

Responsibilities may include, but are not limited to, the following:

Ensures all positions are staffed according to contract requirements and effectively manages region overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of Flex-Officers for backfill of vacant positions as needed;
Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards and that all issues receive proper follow-up for resolution, including attendance;
Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed.
Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution.
Ensures a smooth running operation by enforcing post-specific policies and procedures through proper communication and training.
Maintains a well-organized, clean, and effective working area and ensures all daily, weekly, and bi-weekly deadlines are consistently met. Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with the management team, and takes appropriate action as necessary to address any report discrepancies or operational issues
Performs additional projects or tasks as may be directed by managers.

Education Requirements (Any)

High School Diploma/Equivalent

Additional Information/Benefits

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Minimum high school diploma or equivalent required. Prior security industry and/or military experience preferred. College degree or coursework desirable;
Minimum 3 to 5 years of professional-level experience required, managing non-exempt employees in a fast-paced service organization. Prior experience in the security industry, law enforcement, military, and/or customer service is highly desired. Experience in scheduling, operations, and/or employee management in a service-related industry is a significant plus;
As a condition of employment, the employee must successfully complete all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test;
May require a current state driver's license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as-needed regular basis and must provide own reliable transportation for such unless a company vehicle can be provided;
Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate coaching, counseling, and disciplinary actions, as well as termination meetings, in a professional manner in accordance with company standards;
Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and Lighthouse;
Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents, and clients, in a courteous and professional manner while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant;
Energetic and focused personality with a demonstrated ability to take the initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity and apply rules, policies, and employment actions in a consistent, fair, and equitable manner in all situations;
Professional, articulate, and able to use good independent judgment and discretion;
Outstanding verbal and written communication skills are required. Must be able to read, write and speak English in a clear, concise manner.
Must be in business casual or business professional attire while conducting EKG Security business
Must be able to write and maintain compliance of EKG and Client Post Orders

EKG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.ekgsecurity.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity, and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local talent manager. To find an office near you, please visit: www.ekgsecurity.com

Benefits:

Minimum high school diploma or equivalent required. Prior security industry and/or military experience preferred. College degree or coursework desirable;
Minimum 3 to 5 years of professional-level experience required, managing non-exempt employees in a fast-paced service organization. Prior experience in the security industry, law enforcement, military, and/or customer service is highly desired. Experience in scheduling, operati

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Field Supervisor

EKG Security, Inc - Metro Atlanta, GA

Overview

Education Requirements (Any)

Additional Information/Benefits