Allstate Security provides professional security services throughout California – from San Francisco down to Los Angeles, and continuing all the way through our headquarters area in San Diego, CA. For nearly a decade, we’ve offered comprehensive security solutions to a variety of clients as one of California’s premier security guard companies.

We specialize in armed guards, unarmed guards, patrol service, and mobile patrols. Our security officers will work seamlessly as a part of our team to secure premises, customers, employees, assets and everything in between.

Allstate Security provides reliable, qualified, professional officers who are trained and ready to respond to potential security threats and provide outstanding support and service.

Schedule

Part-Time

Tuesday & Friday | 12:00 AM – 4:00 AM

Position Summary

The Security Officer provides a visible, professional, and courteous security presence within a retail environment. The primary responsibilities include deterring theft and disruptive behavior, maintaining a safe environment for employees and customers, and promptly reporting incidents, suspicious activity, and shoplifting.

Key Responsibilities

Customer Service & Deterrence

• Greet and engage customers in a courteous and professional manner.
• Maintain a visible security presence at the entrance and throughout assigned patrol areas.
• Assist store staff and customers while maintaining professional boundaries.
• Deter and document shoplifting using approved customer service techniques.
• Represent the company through exceptional customer service and professionalism.

Patrol & Monitoring

• Conduct routine interior and exterior patrols of the store, storefront, sidewalks, and parking areas.
• Observe and report suspicious activity, safety concerns, and policy violations.
• Remain alert and vigilant throughout the shift.

Incident Response & Reporting

• Report criminal activity, emergencies, and safety concerns to management and law enforcement as required.
• Complete Daily Activity Reports (DARs) and Incident Reports accurately and promptly.
• Cooperate with emergency responders when necessary.

Loss Prevention Support

• Report suspected theft or merchandise concealment to store management immediately.
• Do not detain, pursue, question, or physically contact suspected shoplifters.
• Maintain professionalism and avoid confrontation at all times.

Professional Standards

• Arrive on time in full uniform with all required equipment.
• Maintain a professional appearance and demeanor.
• Refrain from personal cell phone use, eating, smoking, or unnecessary conversation while on duty.
• Follow all company, state, and client policies and procedures.

Qualifications

• Active California BSIS Guard Card required.
• Previous retail, event, hospitality, military, or security experience preferred.
• Strong communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Reliable transportation and dependable attendance.
• Ability to stand and walk for extended periods.

Work Environment

This position is in a retail environment requiring frequent interaction with customers and store staff. Officers must demonstrate professionalism, strong customer service skills, and sound judgment while maintaining a safe and secure environment.