At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

Job Description: 

The ISOC Analyst will support the real-time, 24-7 monitoring, assessment, and early warning alerting of external physical security threats, in order to provide actionable insights to manage immediate impacts to business operations. Duties include, but are not limited to: identifying and assessing physical security threats globally with the potential to impact the safety and security of our client’s corporate critical infrastructure (personnel, facilities and assets, business operations, and reputation); performing open-source research in support of alerting; producing concise and timely alerts to inform real- time response to manage impacts to facilities, employees, and assets; and working effectively within a global physical security department in large, multinational organization.

In support of their role, the successful candidate is expected to maintain and build awareness and understanding of and have an interest in current physical security issues and trends. A curious and inquisitive outlook is essential, as is a desire for continuous improvement.

Essential Job Functions: 

• Under minimal supervision, and at times under stressful conditions, support the physical security department’s real-time threat detection capability globally.
• Monitor real-time physical security threats which have the potential to impact our client’s corporate critical infrastructure (personnel, facilities and assets, business operations, and reputation).
• Undertake research, using open-source and internal resources, to validate the credibility of threat information.
• Write high-quality, clear, and timely alerts to support countermeasures that reduce the threats to the organization – people, facilities, or assets.
• Conduct location-based searches in response to identified security incidents, and support requests for security incident information based on internal tasking.
• Be accountable for personal daily tasks, from start to completion, and apply strong data entry skills in maintaining accurate records of individual and team activities.
• Follow all procedures and processes associated with the role, as defined by the ISOC Manager.
• Maintain a conscientious and proactive approach to work to achieve excellent standards.

Experience, Education, Licenses & Certifications Required: 

• Minimum of six months experience supporting threat monitoring and alerting.
• Demonstrate an understanding of travel security, crisis management, and other areas of physical security.
• Proven ability to work in a fast-paced environment, where you will need to prioritize multiple tasks.
• Proven knowledge and ability to carry out all-source monitoring
• Proficiency with Emergency Mass Notification Systems (EMNS) related to security incidents and threat reporting.
• Demonstrate critical thinking skills to collect, evaluate, and draw logical and actionable conclusions from information.
• Familiar with a wide variety of web browsers and Microsoft Office Suite tools (Teams, Outlook, Excel, SharePoint).
• Adept at learning new technologies, tools, and applications (including the ability to adjust to changes or upgrades in software utilization) in fulfillment of duties.

Preferred/Desirable Skills: 

• Minimum of two years’ experience of working within a security environment similar to that of a ISOC
• Bachelor’s degree in political science, criminal justice, or another related field. Experience working of working for global organizations, where colleagues may be working remotely and/or across different time zone
• Basic knowledge of some technical elements associated with security technology systems
• Basic working knowledge of data privacy policies and the awareness of need to protect sensitive information.
• Ability to remain calm under pressure

EEO Statement:   

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.   

CA PPO 120931   

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