Quality Building Services is a facilities maintenance company based in New York City. We service premier commercial assets in New York for individual and institutional owners. A certified Woman-Owned Business (WBE) celebrating 20+ years of continued business success and over 11 years as a WBE trusted partner, our success is based on our knowledgeable leaders and industry professionals who bring their experience and commitment to our fast-growing company and client bases. Our focus on safety, sustainability, efficiency and the preservation of client assets is always beyond expectations. In short, we are more than a cleaning company. We are solutions-driven industry experts, trusted professionals, and consultants.
We are seeking an experienced and professional Outdoor Plaza & Perimeter Security Supervisor to oversee daily security operations within a privately owned public space (POPS) and all outdoor areas contiguous to the commercial building, including sidewalks, entryways, and surrounding perimeter zones. This role is responsible for supervising security personnel, ensuring a safe and welcoming environment, and enforcing site-specific rules and regulations.
Preference will be given to candidates with prior law enforcement supervisory experience,
This position reports to the Director of Security
Key Responsibilities:
· Confer daily with the Director of Security and brief on conditions and observations.
· Supervise and direct outdoor security staff assigned to the plaza and all contiguous exterior areas
· Monitor activity within the plaza, sidewalks, and building perimeter to ensure safety and compliance
· Enforce rules and regulations of the privately owned public space (POPS) and adjacent outdoor areas in a fair and consistent manner
· Maintain outdoor high-visibility presence to deter unwanted or unsafe behavior
· Respond to incidents, disturbances, and emergencies in a calm and professional manner
· Coordinate with building management and local authorities when necessary
· Ensure regular patrols are conducted of all exterior zones, plaza’s, including entrances, exits, and surrounding areas
· Prepare detailed incident reports and daily activity logs
· Train, mentor, and evaluate security personnel
· Ensure all posts are properly staffed and officers are trained and performing assigned duties
· Make recommendations on deployment and tactics
· Establish relations with local NYPD resources as well as adjoining Business Improvement Districts (e.g. Garment District BID)
· Ensure all Outdoor Security Officers are properly attired and look professional
Qualifications:
· Prior supervisory experience in security, law enforcement, or related field required
· Proven ability to engage professionally with individuals in vulnerable or high-stress situations, including those experiencing homelessness, mental health challenges, or substance-related impairment, and to safely de-escalate agitated or aggressive behavior
· Retired NYPD supervisor (Sergeant or above) strongly preferred
· Strong knowledge of public safety practices and conflict resolution
· Excellent communication and leadership skills
· Ability to handle high-pressure situations with sound judgment
· Familiarity with NYC privately owned public space (POPS) regulations is a plus
· Valid NY State Security Guard License (or ability to obtain)
· CPR/AED/First Aid certification preferred
Physical Requirements:
· Ability to stand and walk for extended periods
· Ability to work outdoors in varying weather conditions
Compensation & Benefits:
· Salary $50.00 per hour
· Benefits package (if applicable)