At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Employment Type: Full-Time

Salary: $65,000 annually

Schedule:Monday to Friday: 7:00 AM - 3:00 PM

Position Overview:

United Protective Services is hiring for a Security Operations Manager role supporting an office-based environment. This position is a mix of oversight, coordination, and day-to-day problem solving. You’ll be working directly with both the client and the security team to keep things running the way they should.

The role isn’t just about managing from a distance you’ll be involved in scheduling, checking in with staff, handling issues as they come up, and making sure expectations are clear on all sides. Some days are routine, others require quick decisions, so being able to adjust without losing focus is important.

Key Responsibilities:

• Oversee daily activity at the assigned site and make sure operations stay on track

• Act as the go-to contact between the client and company leadership

• Handle staffing needs, including schedules and shift coverage

• Support officers on site and step in when guidance or direction is needed

• Make sure post orders and site guidelines are being followed consistently

• Review reports, incident notes, and daily logs for accuracy

• Address issues as they come up and help resolve them in a practical way

• Maintain a professional presence when interacting with client representatives

• Help train and guide officers so expectations are understood

Required Qualifications:

• Several years of experience in a supervisory or management role within security or a related field

• Background working in office buildings or similar environments is helpful

• High school diploma required; additional education in a related field is a plus

• Ability to manage multiple responsibilities without losing track of details

• Strong organizational skills and steady decision-making

Skills that tend to make a difference:

• Leading a team while keeping communication clear and direct

• Writing reports and communicating information in a straightforward way

• Staying level-headed when situations become urgent

• Taking a practical approach to problem-solving

• Balancing customer service with security expectations

• Handling sensitive situations with professionalism

• Working independently while holding others accountable

• Noticing small details that could impact operations

Equal Opportunity Employer

United Protective Services considers applicants based on qualifications and job-related criteria. All hiring decisions are made in accordance with applicable laws and without regard to protected status.