City Safe Partners is seeking professional Concierge/Security Officers to deliver exceptional customer service while ensuring a safe, secure environment for clients, staff, and visitors.This role requires individuals who are professional, reliable, observant, and customer-service oriented. You will interact daily with visitors, building management, and residents, and serve as a key representative of our security team.
Key Responsibilities
- Provide outstanding customer service to guests, residents, and visitors
- Monitor building entrances and control access to the property
- Enforce all site-specific policies and procedures
- Respond to incidents and emergencies calmly, promptly, and professionally
- Identify and report safety hazards, suspicious behavior, or policy violations
- Complete incident reports, daily activity logs, and other required documentation
- Maintain a strong, visible, and professional security Minimum Requirements
- Valid NYS Security Guard License (Required)
- Strong customer service and effective communication skills
- Ability to remain calm and professional in high-pressure situations
- Must be able to read, write, and speak English fluently
- Professional appearance and demeanor
- Reliable, punctual, and dependable
- Physical Requirements
- Ability to sit, stand, and walk for the duration of the shift
- Ability to conduct routine patrols throughout the property
- Ability to work outdoors in various weather conditions when required