At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

Prosegur is one of the largest security providers in the world. We are looking for Security professionals who want to grow and develop professionally in our organization.

Prosegur Security is looking for experienced SOC Operators! These people selected will have a strong work ethic and quality customer service skills. 

As part of a client's Security Operations Center team, this contributing role is responsible for assessing, troubleshooting, and triaging inbound emergency and routine calls for security support. The ideal candidate has is trustworthy, and consistently demonstrates excellence.

 
This role has a diverse set of responsibilities hybridizing that of a security operator, business intelligence and threat analyst, and customer service representative. They will regularly communicate with stakeholders and must be comfortable making independent judgements when time is of the essence. This role in based in Sunnyvale, CA and has an in-person requirement.
 
Responsbilities:

• Coordinate with security team and other stakeholders during emergency and routine events; dispatching external agencies when required

• Conduct investigative video or other investigative reviews and provide incident reports

• Monitor all systems used within the operation and triage/escalate alarms or alerts accordingly

• Author and distribute emergency or business critical advisories/alerts including; escalating events, natural disasters, and other events as deemed of business interest

Qualifications:

• 2+ years of experience in physical security operations, risk management, loss prevention, emergency preparedness or law enforcement

• Excellent verbal and written communication skills in English. 

• Demonstrates an independent problem-solving analytical mindset

• Must be able to obtain a security license, valid driver's license required, 

• Familiarity as an end user with various security systems and technologies; video management/review systems, electronic access control, emergency notifications, alarms, and standard office software

• Ability to remain calm, appropriately triage/multi-task, and handle high stress situations in a fast-paced environment

CA PPO 120931 

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