At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

The mission of the Global Risk Services (GRS) Virtual Global Security Operations Center (vSOC) is to provide a centralized monitoring center to coordinate our client’s response to crisis, emergencies and security situations while minimizing the impact on their enterprise and personnel. The GRS vSOC is comprised of a dynamic team that operates as a multifunctional single source of security solutions for our clients as we facilitate rapid contact, situational awareness, reporting, and response. The GRS vSOC coordinates risk operations around the world for all GRS clients to include protective services, international assistance, trusted transportation, and more. Additionally, we provide static and dynamic asset monitoring and intelligence services for a myriad of client types. The vSOC fuses intelligence analysis with our operations to generate proactive risk mitigation. The center operates on a 24/7 schedule globally, while also coordinating regional and localized support functions across the enterprise. 

Role responsibilities

The main responsibility of the Risk Operations Analyst is to monitor world events and provide overwatch of our Clients’ extensive global operations, to anticipate and mitigate potential risks. This multi-functional role will monitor events and incidents, issue, and escalate notifications, and dispatch the necessary resources to resolve active events. The Risk Operations Analyst will use internal and external intelligence sources to support active operations.

Shift:

3^rd shift 11pm - 7am 

Preferable availability on weekends

Minimum Qualifications and Requirements

• Bachelor’s degree in security studies, international relations, or related field; or 2+ years equivalent military/professional intelligence training.
• Demonstrates strong analytical, problem-solving, and organizational skills.
• Ability to utilize multiple intelligence, incident management, video management and dispatch systems.
• Excellent time management, project management, oral communication, technical writing, presentation development, facilitation, and organizational skills required.
• Can effectively communicate and interact with all levels of management.
• Must be flexible and possess the ability to function independently in stressful situations and multi-task in a fast-paced working environment.
• Knowledge of security procedures, life safety, and business continuity.
• Maintain situational awareness and collecting and analyzing information to ensure the safety and security of our client’s assets and operations.
• Issue timely alerts to stay ahead of emerging threats impacting clients. 
• Coordinate and dispatch risk operations resources to meet clients’ needs.
• Provide threat monitoring support around client travel, events and operations, escalating incidents as appropriate.

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